Important Documents and Information

The FSG provides you with information that you may need to know about the services we provide for you. We recommend that you read this document in its entirety to understand the important aspects about your relationship with us.

This statement provides information on the ‘general advice’ service we provide and what that means. general-advice-warning

Complaints are an important part of how we monitor and improve our standards. This guide covers complaints made to or about Network Insurance House including its authorised representatives.

This Privacy Policy describes Network Insurance House's current policies and practices in relation to the collection, handling, use and disclosure of personal information.

The 2022 Insurance Brokers Code of Practice (the Code) sets out standards of conduct for all Members of the National Insurance Brokers Association and non-members who have subscribed to the Code.

A letter of appointment allows us to act on your behalf for all your insurance needs, including liaising with current and previous insurers to obtain your claims and insurance history.

Our Capability Statement demonstrates how we address the unique challenges of each client, providing comprehensive coverage, expert guidance, and dedicated support throughout the insurance process.

Introducing Add Insure and your personalised broker, this document highlights tailored insurance services, expert coverage analysis, and a broad range of solutions.